FAQ & Guidelines

FAQ & Guidelines

Tickets:

Purchasing Methods:

Online - This is the most convenient method to make sure you have tickets to any upcoming London Majors home game. Online purchases can be made at Majors Store Online

In-Person - Front gate ticket booths will open 90 minutes before the start of any home game (For any special events, an announcement will be posted). Tickets can be purchased using cash only (ATMs available at the park). Each ticket is subject to a $1 service fee for all in-person purchases.

Type of Seating - Labatt Memorial Park is fully general admission with no ability to reserve any seating. If you want to sit right behind home plate or take the entire game in from the 3rd base bleachers, then all you must do is make sure no one is sitting in those seats and then they are your seats for your game. Please feel free to bring blankets, cushions, and umbrellas to make your time with us enjoyable.

Rain/Weather Concerns:

Prior to the 5th inning/Prior to Gates Opening - If a game is rained out prior to the conclusion of the 5th inning, all tickets purchased for the game can be used for the scheduled makeup game. 

After the 5th inning - If the game is shorted due to rain but has been played beyond the required five (5) innings to make it a complete game, all tickets will be considered used and cannot be used for any future games.


For more answers to FAQ on tickets please Click Here


Safety

Kids Running of the Bases:

Due to the time allocated by the league and the safety of all involved, we limit the running of the bases to 50 participants. The field will be open post game which can also allow for those who are not able to get on the field for running of the bases.


Cash Park:

Labatt Memorial Park, including (but not limited to) all concession stands, adult beverage (alcohol sales) stands, and team store, are cash only. An ATM is available on site, but it's strongly recommended to have cash prior to entering the park.


Food, Alcohol & Beverage Policy:

Outside Alcohol - No outside alcohol is allowed to be brought into the park and could result in immediate removal from the park. Alcohol beverages can only be purchased from authorized vendors once inside Labatt Park and fans may not bring in or leave the facility with any alcohol. All fans who appear to be 30 years of age or younger will be asked to provide proof of age for each transaction. Upon request for proof of age, fans must produce a valid form of photo identification such as a valid Driver’s Licence, valid Passport, or Military picture identification. Fans may have no more than two (2) alcoholic beverages in their possession at any time.


Food or Drinks - No outside food or drink allowed unless prior approval has been received from a London Majors executive – Scott Dart or Roop Chanderdat.


Fan Experience

Banners and Signs

The London Majors encourage fans to show their team pride and welcome support for the team, as demonstrated through homemade banners and signs. Fans are welcome to bring banners and signs to Labatt Memorial Park provided they do not interfere with the game itself or any game-related events, or with the ability of other fans to enjoy the game or any team-related event, or contain messages, graphics or other content that may be considered distracting, commercial, religious, political, or intended to draw attention to international, political or other similar events, causes or conflicts. Banners and signs must be family-friendly and may not be obstructive, offensive, disparaging, unlawful or otherwise objectionable or inappropriate. Banners and signs may not block or cover any building signage or displays. The London Majors management has the final say regarding the appropriateness of signage.


Dress Code/Offensive Clothing/Costumes

Proper attire, including shoes and shirts, must always be worn. The London Majors reserve the right to deny admission to and/or to remove any person wearing any clothing, costume and/or conspicuous accessory that we consider inappropriate or could detract from other fans' experience. 

Without limiting our discretion:

  • Mascot costumes and apparel are not permitted;
  • Costumes, clothing and accessories may not contain messages, graphics or other content that may be distracting, commercial, political, or intended to draw attention to international, political or other similar events, causes or conflicts; and
  • Costumes, clothing and accessories must be family-friendly and may not be obstructive, offensive, disparaging, unlawful or otherwise objectionable or inappropriate

Foul Balls, Homerun Balls & Bats

During the game, all fans are asked to stay alert throughout the entirety of the game for foul balls or bats that might leave the playing area. Fans are permitted to keep any foul and home run balls that are hit into the seats but are asked to be cautious and courteous to others when collecting a ball. Bats entering the stands must be returned if requested by the Majors or visiting team. Fans are prohibited from throwing balls back onto the field.


Fan Code of Conduct:

Fan Interference

For the safety and enjoyment of all, fans are reminded not to interfere with a ball in play or a player during a game. Those who fail to follow this policy may be subject to immediate ejection from Labatt Memorial Park. Fans are welcome to keep any ball landing in seating sections as long as they do not interfere with the safety and concern of others.


Noise

The volume within the ballpark may reach high decibels at certain points throughout an event due to the sound system, music, and cheer of the crowd. We recommend that those who may be noise-sensitive bring ear protection with them to their event.

Objects Thrown from Seating Area

For obvious safety concerns, fans are not permitted to throw any objects around or within Labatt Memorial Park seating areas (e.g., baseballs, beach balls, shoes, seat cushions, hats, food, drinks, ice, coins, etc.). Failure to adhere to this policy may result in ejection from the stadium.

Concourse & Walkways

For the safety and enjoyment of other fans, the Labatt Memorial Park staff asks that you please do not sit or stand in the aisles or access points. Aisles must be kept clear at all times. We ask you not to stop in the walkways or concourse throughout your visit. This can impede the flow of fans returning or getting to their desired seats and lead to distractions which could lead to injuries.


Prohibited Items:

The London Majors try to make every effort to accommodate fans and guests as much as possible when it comes to allowing items that will enhance their experience while inside the stadium. However, the following items are prohibited at Labatt Park:

  • Hard-sided coolers
  • Alcohol beverages and/or illegal drugs
  • Sticks (including signs attached to a stick), golf ball retrievers
  • Laser pens
  • Pressurized air horns
  • Glass bottles
  • Projectiles that can cause injury or disruption during a game or event
  • Frisbees, beach balls or other inflatable objects
  • Brooms
  • Weapons and/or knives (including pocket knives)
  • Fireworks and any other illegal substances
  • Squirt guns
  • Full face masks that conceal a person's face
  • Full costume face masks that conceal a person's face
  • Oversized costumes, mascot apparel
  • Gang colours/clothing
  • Clothing with offensive and/or inappropriate language or statements
  • Noisemakers


Facility

Dugouts

We kindly ask that fans seated in these areas respect the players' need to prepare for the game. 

Majors Team Shop:

Fans are invited to shop at the Majors team store located beside the 1st base side of the back of the main grandstands. Fans can enter the shop once front gates/ticket booths open until the end of the game (or 11:00 pm at the latest). Fans can also visit the Majors team shop online at londonmajors.com

Universal Washroom

A universal washroom is available on the 3rd base side of Labatt Park at the base of the ramp for fans who prefer a little extra room or privacy. The washroom includes a barrier-free toilet and sink, a turning space to accommodate a wheeled mobility device, an entrance with a power door, grab bars, an emergency call system, and a changing table.

Baby Change Stations

Baby Change Stations have been installed in the universal washroom along the 3rd base access ramp. 


Parking:

A limited amount of public parking is available at Labatt Memorial Park, which is available on a first-come, first-served basis on the event day. Parking at Labatt Park is $2 per vehicle. When parking in Labatt Memorial Park, fans are hereby warned and made aware of the risk of foul balls in the area that could cause damage to vehicles and belongings, and the London Majors/City of London cannot be held responsible for damages or theft.


Other options for parking are across Riverside Road at the Kiwanis Seniors’ Community Centre (the London Majors are not responsible for tickets, theft or damages) or on neighbouring streets while following all rules and bi-laws in place by the City of London (the London Majors are not responsible for tickets, theft or damages)


Dogs:

We are pleased to have your dogs attend the game, but please be understanding of those around you, as not all people are comfortable around dogs. This might mean you will need to watch the game from a less crowded seating area. Please also keep your furry friend leashed while maintaining Labatt Memorial Park's cleanliness by cleaning up after them. Labatt Memorial Park is a treasure, and we ask your help to keep it this way.


Smoking Regulations:

Labatt Park is a smoke-free environment, in compliance with the Province of Ontario's Smoke-Free Ontario Act. Smoking is not permitted in the park. This includes the use of any vapour, electronic cigarettes or cannabis.

Cannabis

Labatt Memorial Park is a smoke-free facility, and this includes the use of cannabis. Any fan found smoking or vaping cannabis inside Labatt Memorial Park will be removed from the facility without compensation. Labatt Memorial Park and the London Majors do not provide designated smoking areas, and there are no in-and-out privileges at any time.

Fans may be denied entry if they are impaired by either cannabis, alcohol or a combination of both. For the safety of our fans, any Cannabis Edible product, liquid (oils or drinks) or capsules will not be permitted in the stadium.